Text Message Terms

Field Command dispatch alerts: Field Command texts the contact at an oil and gas well site (for example, a pumper or lease operator) about trucks that trucking companies using Field Command send to that site: when a truck is dispatched, on the way, running late, has arrived, or has finished the job, plus occasional job-status notes from the dispatcher. Each alert starts with "Field Command:" and names the trucking company. Dispatch texts include a link to a live map showing that one truck's location for that job only. The link stops showing the truck once the job is finished and expires after a few days. These texts are never used for marketing.

• How you sign up: You give your mobile number to the trucking company's dispatcher, by phone or in person, and say yes when asked: "Can Field Command text you updates about our trucks coming to your site, like when they’re dispatched, running late or arrive, plus job notes from dispatch? Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out." Only after you agree does the dispatcher turn on "Agreed to receive texts" for you in Field Command; nothing is texted before that. Your first text confirms the sign-up: "Field Command: You're signed up for Field Command dispatch alerts. Msg freq varies. Msg&data rates may apply. Reply HELP for help, STOP to end."
• Frequency and cost: Message frequency varies with job activity. Message and data rates may apply.
• Opting out: Reply STOP at any time (END, CANCEL, UNSUBSCRIBE and QUIT also work) and texts to your number stop. Reply START to turn them back on. You can also ask the trucking company's dispatcher to turn your texts off. Reply HELP for help.
• Your mobile number: Mobile numbers and text-message consent are used only to send these alerts. We do not sell, rent, or share mobile phone numbers or text-messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. Numbers are passed only to the messaging providers (phone carriers and SMS service providers) that deliver the texts, solely to deliver them.
• Carriers are not liable for delayed or undelivered messages.

Questions about texts: reply HELP or email sales@fieldcommand.co. Field Command is operated by WildHorn Trucking, Midland, Texas.

Full privacy policy: fieldcommand.co/privacy